Jordan Kuwait Bank has integrated iGrafx’s Process360 Live cloud-based business program management platform. With this platform, the bank can replace its paper-based reviews with a model that offers automatic updates, according to a press release.
The platform offers automation, process mining and robotic process automation to offer visibility into end-to-end processes across all of the bank’s departments.
“We adopted iGrafx due to its extensive expertise with BPM, specifically within the banking sector,” Daoud Issa, chief operating and support officer at Jordan Kuwait Bank, said in the release. “The speed with which the system was set up was astounding. Over 1,200 processes were designed within the iGrafx platform in less than six weeks. The commitment and responsiveness of the team is impressive.”