Published on December 8th, 2011 | by Naina Singh3
Social Media Analytics are totally.awe.sm
Its not often that one comes across a company named awesome. Perhaps, companies fear the mighty implications of cool contained in those two syllables. Yet, one San Francisco based start-up has accepted the challenge of living up to those expectations by putting forth an awe-some value proposition.
“awe.sm is the leading platform for companies to harness social data. We measure how social marketing like Facebook posts and Twitter updates leads to meaningful outcomes, like signups, purchases, and other business goals.”
While Awe.sm’s tracking tools have been Facebook centric in the past, they have recently “evolved to include other social networks like Twitter and developed a more sophisticated set of APIs that allows content publishers more insight into who is Liking and Sharing their posts on Facebook, and who among those converts to paying customers for the content publisher.” Hence, organizations can now use awe.sm to track their posts on Twitter as well as Google+ along with gauging the monetary value of their social media campaigns on each of those sites.
Secondly, awe.sm enables an organization to visualize its social media sharing pattern through some very nifty graphics, which can help an organization identify its influencers, the people who can sway public interest towards a particular product or cause. An example of these graphical and interactive interfaces can be found at VIPLi.st, which is “a fun visualization of the data awe.sm tracks for Plancast.”
While awe.sm is geared towards for-profit organizations, not-for profit organizations can still gain some valuable insight into social media analytics. Awe.sm’s capabilities could be used for fundraising, where organizations could track the kind of posts that are leading to the highest ROIs, shares, signups, and clicks. Moreover, awe.sm would also be very useful in determining which social media channel (Facebook vs Twitter vs Google+) is most effective in connecting and conversing with followers or fans.
And for those interested in learning more about social media analysis, the awe.sm team runs an interesting blog, in which they provide valuable insights into the world of social media along with some great advice on social media strategies, industry predictions, and best practices. Awe.sm also holds webinars for those interested in learning more about the application of their social media platform.
The world has become a sociable place, at least as far as online sharing, liking, and conversing is concerned. And organizations should be careful not to overlook social media analytics because, in essence, they provide insight into people’s emotions, which is a very powerful and influential piece of information for any organization in any field.
Earlier this year, Technology in the Arts wrote a three part series on The Art of Social Media Analytics and with companies such as awe.sm, these analytics truly become an art form because awe.sm’s tools are able to create a compelling and powerful visual story around a set of clicks, retweets, plus ones, and likes.